![]() By doing so, you will see that your HP printer has returned to online status and you can continue printing with it.įix print jobs stuck in the queue and other printing issues using HP Print and Scan Doctor.When the screen appears to make your printer the default printer in a prompt message, click Yes and continue for other steps.When prompted to enable printer updates, simply click yes and continue.If there is a connection problem, make sure you connect your printer correctly. ![]() If the printer you want isn't listed, turn it on and tap Retry. ![]() ![]() When the HP printer and scan doctor are open, click start, then you need to choose your printer.Locate the downloaded file on your computer and run HPPSdr.exe.Start downloading HP Print and scan doctor.Print job stuck in queue or other printing issues.įix printer offline issue using HP Print & Scan.Solve the following problems using HP Print & Scan View ePrint information and print a claim code.View printer network connection information.Printer diagnostic and cleaning services. ![]()
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